Service : for a professionnal help

At Simédia, the editor company of QAP10, we have a long experience both in software and biological engineering . By purchasing our services, we are able to bring you a high level of support to overcome your goal .
  • Deployment : analyst consulting services, configuration and customization to tailor QAP10 to your unique business needs.
  • Administration : monitor the system for optimization and maintenance, resolve issues, software version upgrading.
  • Site-specific developments : integration with laboratory instruments and external systems, reports designing ...
A dedicated team of Simédia experts manages to resolve issues reported by phone(*) or email . We guarantee uptime service level .
(*) Opening hours, from monday to friday, from 9 a.m. to 6 p.m., french time (GMT +1)
We organise training workshops to help your organisation use QAP10 effectively . We customise the training to your needs : depending of your profile (user, administrator and developer) and experience level . Workshops are delivered via web-conferencing session which lasts three hours.